Quality policy
QUALITY POLICY
FECO ITC is a company dedicated to the design and manufacture of enclosures for the nautical, automotive, wind and railway sectors, as well as providing machining and bending services.
The values of the company are:
the proximity and direct knowledge of each of the customers,
the flexibility and adaptation of our products to the needs of each client,
our priority is to give the maximum service to our customers,
offer a quality product with the right features, take into account our interaction with the environment and stakeholders, betting on the sustainability of our processes and products,
safe work as an indispensable condition to prevent the risks of our team,
We are a team with extensive experience in the sector, with a solid knowledge of the
products we manufacture.
The management of FECO ITC is committed to the quality of our products and services to the customer, , which is why it has implemented a Quality Management System, in accordance with the International Standard UNE-EN ISO 9001: 2015.
In all our processes and activities, we take into account the following management principles:
Achieve the full satisfaction of our customers, as well as anticipate future customer needs by designing and developing innovative products.
Customer service is the priority: proximity and agility of response.
Work on the continuous improvement, effectiveness and efficiency of our processes.
Ensure compliance with the laws and regulations applicable to the company’s activities.
Take into account the requirements of stakeholders who may be associated with the company as well as society at large by applying the principles of pollution prevention and continuous improvement in environmental management.
Guarantee safe working conditions: the protection and risk prevention of the people we work at FECO ITC is an essential requirement.
Establish quality goals that allow us to improve, and allocate the necessary resources
and efforts to achieve them.
FECO ITC makes this policy available to customers and stakeholders and disseminates it to employees and employees of the company so that they know and keep these commitments in mind in their tasks and functions.
Management will ratify these commitments and ensure that they are known, understood,
applied and maintained
Joan A. Aixendri
CEO